Terms & Conditions


Payment Options:

  • Online Transfer/E-Wallet/Paypal :
    • MyKad/iKad/Passport
    • Domestic or International Driver’s License
    • Business/Work Card/Student I.D
    • Latest Statement Bill (Credit card, utilities, Internet, etc.)
  • Debit/Credit Card :
    • MyKad/iKad/Passport
    • Domestic or International Driver’s License


Customers using credit cards do not need to provide business cards or utility bills.

Non-Eligibility Criteria:

  • Expired licenses, counterfeit or missing documents, suspicious behavior, criminal records, etc.


Reservations for car rentals operate on a first-come, first-served basis, and full payment is necessary to secure the booking. Once you confirm the rental car, pricing, and terms, a payment link is dispatched via WhatsApp.

Booking Window – Up to 6 Months in Advance :

  • 6 months in advance for rentals of 7 days and longer
  • 3 months in advance for rentals of 3 days and longer
  • 1 week in advance for a 1-2 day rental period


Payment Options :

  • Local Online Bank Transfer
  • VISA, Mastercard (Debit/Credit Card 3.5%)
  • E-Wallet (Touch N’ Go and GrabPay)
  • Paypal (5.0%)


For International Customers :

  • Exclusive to credit card payments. International customers are required to make payments solely through credit cards.


The designated driver and any additional drivers specified in the agreement are the only individuals permitted to operate the rental car. Renters must obtain explicit consent and authorization from the company before allowing any third parties to use the rental car.

Usage Guidelines :

  • STRICTLY PROHIBITED: Use of drugs, alcohol, car theft, swapping/selling internal car parts, engaging in irresponsible behavior, and other criminal activities (including escort services, robbery/snatch theft, kidnapping, drug-related activities, etc.). Violation of these policies will result in severe consequences from top management and the Royal Malaysia Police (PDRM), leading to immediate arrest and legal action. These terms are non-negotiable.
  • NO SMOKING: A penalty of RM200.00 will be imposed for smoking inside the vehicle.
  • PRESERVE THE VEHICLE: Avoid causing damage or leaving the vehicle in a dirty condition.


Travel Regulations :

  • Renters are PROHIBITED from taking the rental car outside of Malaysia, including destinations such as Thailand, Singapore, or any locations explicitly restricted by the company, without prior consent. For more information, please contact us.


The amount of the security deposit varies depending on the car model and the duration of its rental.

Security Deposit Amount :

  • Economy: minimum RM300.00 – RM600.00*
  • Premium: minimum RM500.00 – RM1000.00*
  • Luxury: minimum RM1,000.00 – RM2000.00*
  • Exotic: minimum RM2,000.00 – RM4,000.00*


Refund Policy :

  • Refunds will be processed within 5 to 10 days from the return date via local or international bank transfer.


Cancellation Policy :

  • Cancellations made on public holidays, early returns, or last-minute cancellations are NON-REFUNDABLE.
  • Cancellations made within 14 days of the rental date are 50% REFUNDABLE.
  • Cancellations made before 14 days of the rental date are FULLY REFUNDABLE.


We don’t impose a specific speed limit on our rental cars. However, we highly encourage drivers to adhere to our suggested driving speed limit of ‘below 120KM,’ and doing so may expedite the refund of your deposits.

Should a renter consistently exceed the established speed limit of 120 km with the rental car, we reserve the right to forfeit the entire security deposit amount if deemed necessary. Upon returning the rental car, we may also request the renter to make an additional security deposit payment using one of the available payment options.

It is advised not to drive the rental vehicle at high speeds, as this may lead to receiving speeding tickets, causing damage to internal components, and contributing to wear and tear on the car. Please comply with the driving speed limits stipulated by the Malaysian Road and Transport Ministry.